Corporate Governance
This domain covers ownership, board structure, and executive leadership. Buyers use it to confirm stable oversight and clear accountability.
Sample question: “Provide a current organizational chart including the board of directors, executive leadership team, and key personnel responsible for the services being evaluated.”
Financial Stability
This domain covers revenue, profitability, debt, insurance, and audits. Buyers use it to confirm the vendor can support the contract term.
Sample question: “Provide audited financial statements for the last two fiscal years, including revenue, net income, and any material liabilities or pending obligations.”
Legal & Regulatory Compliance
This domain covers litigation, sanctions, anti-bribery controls, and export rules. It matters most for vendors that operate across jurisdictions.
Sample question: “Disclose any pending or resolved litigation, regulatory investigations, or enforcement actions within the past five years that could materially affect service delivery.”
Information Security
This domain covers SOC 2, ISO 27001, encryption, access controls, and incident response. It often overlaps with a separate security questionnaire.
Sample question: “List all current security certifications and the date of most recent audit. Describe your encryption standards for data at rest and in transit.”
Operational Resilience
This domain covers business continuity, disaster recovery, staffing dependencies, and supply chain concentration. Buyers use it to gauge resilience during disruption.
Sample question: “Describe your business continuity and disaster recovery plan, including RTO/RPO targets, last test date, and results of the most recent DR exercise.”
Privacy & Data Protection
This domain covers GDPR, DPAs, subprocessors, DSAR handling, and cross-border transfers. Buyers use it to confirm lawful and defensible data practices.
Sample question: “Identify all sub-processors that handle personal data on your behalf, including their location, purpose, and the legal mechanism for cross-border data transfers.”
ESG & Sustainability
This domain covers carbon reporting, labor practices, diversity metrics, and supplier sustainability. Institutional investors and public-sector buyers ask for it more often each year.
Sample question: “Describe your organization's ESG reporting framework and provide your most recent sustainability report or carbon disclosure.”
Technology & Infrastructure
This domain covers architecture, hosting, SLAs, change management, and dependencies. Buyers use it to assess technical risk and lock-in.
Sample question: “Provide an architecture diagram of the services being evaluated, including hosting provider, geographic regions, and any third-party dependencies critical to service delivery.”