Privacy Policy
Last updated: January 5, 2026
This Privacy Policy explains how VeriRFP (“VeriRFP”, “we”, “us”) collects, uses, and shares information when you use our website and application (the “Service”).
Information we collect
- Account information: email address and authentication identifiers.
- Workspace and project data: workspace names, members/roles, projects, and settings.
- Uploaded content: questionnaires (e.g., Excel SIG/RFP files), evidence documents, and any responses you draft or approve.
- Usage and audit data: activity logs and metadata (e.g., timestamps, feature usage) to operate and secure the Service.
- Billing data: subscription status and payment metadata handled by our payment providers (we do not store full card numbers).
How we use information
- Provide, maintain, and improve the Service.
- Process uploads, extract questionnaire questions, and generate draft responses.
- Support collaboration, approvals, exports, and auditability.
- Detect, prevent, and respond to security incidents, abuse, and fraud.
- Provide customer support and communicate service updates.
AI and third-party processing
Some features may use third-party AI model providers to draft answers based on your uploaded evidence and questionnaire content. When you use these features, relevant text may be sent to those providers solely to perform the requested processing. Do not include information you are not authorized to share.
How we share information
We share information only as needed to provide the Service, including with vendors that help us operate the product (e.g., hosting, authentication, storage, analytics, payments, and AI providers). We may also share information to comply with law, enforce our terms, or protect the rights and safety of users and the public.
Data retention
We retain content and account data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Workspaces may also configure retention policies and deletion schedules within the product.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is 100% secure.
Your choices
- You can manage workspace membership and roles in the app.
- You can revoke API keys and tokens you created.
- You can request access, export, correction, or deletion by contacting us.
Contact
If you have questions about this Privacy Policy, contact us at admin@verirfp.com.